Privacy Policy

Effective Date: May 14, 2026

This Privacy Policy explains, at a high level, how BikingConditions.com may collect, use, store, and share information when you use the website, create an account, use ride planning tools, buy credits, submit support requests, or interact with AI-assisted features. It is intended to be a practical notice and may be updated as the Service changes.

Information You Provide

You may provide information such as your email address, password, time zone, referral or promo code, support messages, feedback, bike details, rider details, ride details, route or location inputs, presets, checklists, notes, AI prompts, and other information you choose to submit.

Do Not Submit Sensitive Information

Do not enter, upload, store, paste, or send highly sensitive information through the Service, including Social Security numbers, government ID numbers, payment card numbers, bank account details, passwords, authentication codes, private keys, seed phrases, medical records, health insurance numbers, tax records, or other information that could create serious harm if exposed.

Information Collected Automatically

The Service may collect technical information such as IP address, browser or device details, request logs, cookie or session identifiers, guest identifiers, page visits, security events, error logs, usage patterns, and approximate timing or location context needed to operate ride planning features.

How Information May Be Used

Information may be used to provide and personalize the Service, maintain accounts, process support requests, generate ride condition results, power AI-assisted features, process credit purchases, detect abuse, secure the Service, debug errors, measure usage, improve features, enforce terms, comply with law, and communicate with you about your account or support requests.

Payments and Stripe

Credit purchases may be processed by Stripe or another payment provider. BikingConditions.com does not need you to submit payment card numbers into ordinary site forms, notes, checklists, support messages, or AI prompts. Payment providers may collect and process payment information under their own terms and privacy policies.

Service Providers and Third Parties

BikingConditions.com may use third-party providers for hosting, databases, payment processing, email, security, logging, weather data, AI features, analytics, storage, and other operational needs. Information may be shared with those providers as needed to operate, secure, troubleshoot, and improve the Service. Information may also be disclosed when required by law, to protect rights or safety, to investigate misuse, or with your consent.

Retention and Account Deletion

Information may be retained for as long as needed to provide the Service, maintain records, resolve disputes, enforce terms, comply with legal obligations, prevent abuse, and operate backups or archives. Account deletion may remove active account access, but some records may remain in backups, logs, billing records, security records, or archived records where retention is necessary or permitted.

Security

BikingConditions.com uses reasonable efforts to operate the Service securely, but no website, database, transmission, integration, or storage system can be guaranteed to be completely secure. You are responsible for choosing a strong password, protecting your account, and avoiding submission of sensitive information.

Your Choices

You can choose what information you submit, update account information through available account tools, delete certain saved items through available site features, or request support through the contact page. Some information may be required for account access, billing records, security, or core Service functionality.

Contact

Questions about privacy can be sent through the contact page. Please also review the Terms & Conditions.